Privacy Policy
This Privacy Policy explains how EDMI Software (“we”, “our”, “us”) collects, uses, stores, and protects user data when you use our software and services. By installing, accessing, or using EDMI Software, you agree to the terms described in this policy.
1. Information We Collect
1.1 Personal Information
We collect information that users provide directly inside the software, such as:
- Name
- Email address
- Login credentials
- Any information submitted through forms or settings
1.2 Usage Data
We automatically collect technical and usage-related information such as:
- IP address
- Device information
- Browser or system type
- Log data and activity logs
- Pages, modules, or features you access
- Time spent inside the software
1.3 Optional Data
If your software includes features like file upload, chat, documentation, or business operation modules, we may collect:
- Uploaded documents/files
- Business data that you store in the software
- Operational and workflow information
We do not access or share this data unless required for support or by law.
2. How We Use Your Information
Your information is used to:
- Operate and provide access to EDMI Software
- Improve performance, features, and user experience
- Provide customer support
- Communicate updates, alerts, or service notifications
- Ensure security and prevent unauthorized access
- Analyze usage patterns for product improvements
We never sell your data to third parties.
3. Data Storage & Security
We implement strict security measures to protect your data, including:
- Encrypted data transfer (SSL)
- Secure storage and authentication
- Access control and monitoring
While we strive to protect your information, no digital platform can guarantee 100% security.
4. Data Sharing
We only share your data with:
- Trusted third-party service providers (e.g., cloud hosting, analytics)
- Legal authorities if required by law
We ensure all partners follow strong data protection standards.
5. Cookies & Tracking
If your software runs on the web, we may use cookies to:
- Maintain login sessions
- Improve performance
- Track usage analytics
Users can disable cookies via browser settings.
6. Data Ownership
All data you store inside EDMI Software remains your property.
We only process it for operational and support purposes.
You can request:
- Export of your data
- Deletion of your data
- Account termination
by contacting info@edmi.io.
7. Third-Party Integrations
If the software integrates with external services (payment gateways, CRMs, APIs), those providers may collect their own data.
We are not responsible for their privacy practices.
8. Data Retention
We retain your data only for:
- As long as you use the software
- Legal or compliance requirements
- Backup and security
You may request deletion at any time.
9. Children’s Data
EDMI Software is not intended for users under 13 years of age, and we do not knowingly collect data from minors.
10. Changes to This Policy
We may modify this Privacy Policy periodically.
Updated versions will be posted within the software or on our website.
11. Contact Us
For any questions or requests regarding this policy, contact: